My Balloon Store FAQ

Have questions about our balloons or our balloon store in Burlington? We have the answers! We have compiled a list of frequently asked questions (FAQ) and the answers to save you time and serve you better. Still, have questions? Please do not hesitate to contact us!

Covid-19 Updates

My Balloon Store, currently offers only online shopping for balloons.  Choose from free curbside pickup or delivery of your order right to your doorstep

How long do the balloons last?

My Balloon Store takes great care in offering top-quality balloons and balloon service. We use a special gel called ultra-high float, at no extra cost, to make your balloons last longer. Latex balloons with helium and high float can last up to 3 to 5 days. Foil balloons with helium can last up to 2 weeks if kept in a cool, dry place.

Do I need to preorder the balloons?

If you have a larger order, we will need time to either order what you require and time to inflate them and get your order ready. Therefore, for your convenience, it is best to pre-order on larger balloons order.

How does the delivery of balloons work?

We offer special balloon bags for easy carrying and storage. They fit up to 20 to 25 latex balloons. The bags keep the multiple balloons bouquet untangled and easy to store for your event. The bag is also specially designed to keep the balloons high and floating. Please store the filled balloon bags at room temperature. Please add the transportation bag to your cart with your order.

My Balloon Store is a great place to find helium balloons for any event or party. We have a variety of packages to choose from, all with different events and party ideas. If you need help deciding what you want, the staff at My Balloon Store can help you choose the perfect package for your occasion.